I can't save the file

Error Codes:

• 11800: Appears when an error occurs before saving is complete or for unknown reasons.
• 11801: Memory-related error.
• 11807, 3305: Insufficient device storage. Check [Settings] > [General] > [iPhone Storage], delete apps, or free up space in Photos.
• 11821: Issue with the video file. Reload or save without edits, then retry.
• 11841: Multiple clip timing error. Remove speed curves or transitions, save, and reapply effects.
• 11847: Occurs when leaving the VDIT app or switching to another. Stay on screen until saving finishes.
• 11880: Unknown error.

Issue occurs when importing specific video files

• Errors may happen if the VDIT app or iOS isn't updated, so ensure you have the latest versions installed. VDIT is regularly updated for optimal performance with the latest iOS.
• The original video file could also cause errors, especially if recorded on non-iPhone/iPad devices. Videos from CCTV, dash cams, or other devices may have unique FPS values. In such cases, import the video into VDIT without edits and save it as-is. This often converts the FPS to a standard value, allowing further editing after reloading.

I've tried everything but it still doesn't work

If the issue persists, please feel free to contact us at vdit@imgbase.me.

• Original file
• Screen recording of the editing process
• The error message you received at the end(If any)